2014
2012
2010
2009
2008
2007
2006
2005
- “Better Performance Through Structured Process improvement” September 25th Administrative Governance Group, Dartmouth College, Hanover, NH
- “Driving Performance Excellence with Benchmarking and Comparative Data” May 29th 22nd Annual Sterling Conference Orlando, FL
- “Driving Performance Excellence with Benchmarking and Comparative Data” April 18th Quest for Excellence 2014 Denver, CO
- “Driving Performance Excellence with Benchmarking and Comparative Data” March 27th Quest for Success Conference Naperville, IL
- “How do you know? Driving Performance Excellence with Benchmarking and Comparative Data” February 19th Excellence in Tennessee Conference Nashville, TN
- “How to Maximize the Value of Your Feedback Report” Tennessee Center for Performance Excellence Nashville, Tennessee
- “Work System Definition Project” Sarah Bush Lincoln Health System Mattoon, IL
2012
- “The Foundations of Leadership” Sterling Foundation Conference Orlando, Florida
- “How to Develop an Organizational Profile” AHCA/NCAL Webinar Series
- “Improvement Workshop” Sarah Bush Lincoln Health System Mattoon, Il
2010
- “Assessing Organizational Performance” Baxter Asia-Pacific Leadership meeting Shanghai, China
2009
- Baxter Virtual Conference (2-day internet broadcast- Moderator)
2008
- “The Baldrige Business Model” Condell Health Care Leadership Conference Lake Forest, Illinois
- “How to Conduct Site Visits” webinar, Illinois Performance Excellence Naperville, Illinois
2007
- “The Foundations of Leadership” National Center for Healthcare Leadership Conference Chicago, Illinois
2006
- “Implementing an Effective Business Model” Health Insights Foundation Conference La Jolla, California
- “Improvement Workshop” SMGSI Leadership Conference Lake Shelbyville, Illinois 2006
- Health Care CEO Roundtables (moderated 4 sessions sponsored by IHA, NCHL and ILPEx) various locations in Illinois 2006
2005
- “Piecing Together the Puzzle” Orange County Chamber of Commerce Irvine, California
- “Developing an Organizational Profile” Baxter International Lessines, Belgium and Vienna, Austria 2005
